Application Support

Fully home based role with one of my favourite Sage 200 resellers, established 25 years, they are a solid stable Sage partner that people know and trust. They are now a fully remote support. You can live anywhere in the UK no matter how remote that's fine!

You will have 18 months plus Sage 200 support.

This would suit someone who doesn't need much management, is happy to get on with the job.

You will interaction with the team on TEAMS and whatapps, there is some lively banter.

Team of 5 in support with over 20 years of experience of Sage 200.

They are looking for a motivated Sage 200 / Sage 200c Support Analyst who ideally has some experience of any of the Sicon, Draycir or Eureka add-ons. You will be an experienced Sage 200 Support Consultant, either supporting the solution in house at an end user or working for a reseller or Sage themselves.

Here is the full job spec.

The role is permanent and remote:

• It is fully home based, they will ensure you have a great home office set up
• Working on interesting support calls and emails from quick fixes to quite complex issues
• Supporting Sage 200c and Sage CRM
• Giving additional support for Sales Order & Purchase Order plus, Service & Repairs, Spindle, Credit Hound, Manufacturing, e-commerce, WAP & distribution, so plenty to learn and get your teeth into
• To £45k depending on your depth of expertise

You will be giving frontline support to their clients, taking ownership of problems, logging the details, keeping the client updated on progress and explaining things in laymen's terms where appropriate, diagnosing bugs and faults, triaging Sage 200 support problems and escalating them where necessary.

This software consultancy has been selling Sage 200 for 25 years +, and have also moved into working with other ERP solutions over the last 10 years and are growing a nice new market there.

Their business is all about client retention, maintaining the relationship and keeping customers for the long term. They often pick up Sage 200 clients who are unhappy with their current reseller and who get in touch with them through personal recommendation. This is a quality environment, customers get superb support and all Sage 200 projects are well delivered.

This is the perfect job for someone who likes being busy, who wants to learn new add-on products, who is well organised working from home, but likes the back up of a close team (You will have decent Sage 200 support skills, certifications in Sage 200 financials or commercials would be nice to have or experience of any of the above add-on products. SQL and or Crystal Reports would also be welcomed, but more than anything, they want someone bright, enthusiastic, and keen to learn more, and looking for a long term job.

Please click apply and if you have any Sage 200 skills I will call you quickly.